Create a positive organizational environment where people feel valued and engaged. Lead by example. Demonstrate passion for serving customers and those who serve them, and you will attract and retain the best team to achieve a shared purpose and vision.

Barbra Miner and her network of skilled associates specialize in…

• Leadership Effectiveness – coaching and training leaders to help them communicate, inspire, and engage the hearts and minds of the people they lead
  
  
• Strategic Planning and Meeting Facilitation – using skillful facilitation techniques to help leadership teams create a vision for their future, and a plan to achieve short and long-term results
  
  
• Team Building – helping teams become aligned to the vision and gain understanding and appreciation of different strengths and styles
  
  
• Creating a Service Culture – evaluating systems, processes, and capabilities to achieve service excellence for internal and external customers
  
  
• Physician-Patient Communication – training and coaching physicians on relating to their patients to enhance trust and positive patient outcomes
  
  
• Performance Management and Process Improvement – developing high-performing individuals and teams to achieve desired results and use effective processes
  
  
• Conflict Mediation, Management and Resolution – facilitating difficult conversations, and providing coaching and training on conflict management tools and techniques
  
  
• Delivering Effective Presentations – training and coaching to help people organize and deliver presentations that are focused on their specific audience to achieve desired outcomes